Privacy & Data Notice

Last updated: 1 July 2026

Zenoa connects wellness & recovery practitioners with clients looking for last-minute appointments. This notice explains what personal data we collect, why, and the rights you have under the EU/UK General Data Protection Regulation (GDPR).

Who we are

Zenoa is operated by the Zenoa team. For any privacy question or request, contact us at privacy@zenoa.tech.

What we collect and why

When you request a booking (clients)

• Name, phone number and email — so the practitioner can confirm your appointment and contact you, and so we can email you the outcome (confirmed / declined).
• Your optional message — passed to the practitioner.

This data is shared with the practitioner whose slot you book. Legal basis: your consent, given by ticking the box on the booking form.

When you create a practitioner account

• Name, email and city — to create and identify your account.
• Your chosen map location — shown publicly on the map so clients can find you.
• The slots you publish — shown publicly on the map.

Legal basis: performance of our service to you, and your consent at registration.

Who processes your data

• Supabase — hosts our database and handles authentication.
• Resend — sends transactional emails (booking outcomes, account confirmation, password reset).
• Vercel — hosts the website.
• Mapbox — provides the map tiles.

We do not sell your data or use it for advertising.

How long we keep it

Booking details are retained while they are useful to complete and follow up on your appointment, and are deleted on request. Practitioner account data is kept for as long as the account is active; delete your account and we remove your profile, location and slots.

Your rights

You can ask us to access, correct, or delete your personal data, or to withdraw consent at any time. To exercise any of these, email privacy@zenoa.tech and we will respond without undue delay. You also have the right to complain to your local data-protection authority (e.g. the CNIL in France, the ICO in the UK).